Alexandra Boutros, RN, North York General Hospital

In her role as a registered nurse with the Nursing Capacity Initiative, Alexandra works in the Charlotte & Lewis Steinberg Emergency, the Intensive Care Unit (ICU) and the Graham & Audrey Rosenberg Family Cardiac Care Clinic.

A proud member of the NYGH team

Alexandra began working at North York General in 2017. In her role, she takes care of patients in their most precarious state, working as part of a collaborative team to provide life-saving medication and treatment. She’s learned that really listening to the needs of patients and their families and including them in their care plans helps establish a great rapport and allows for better accommodation of the patient’s unique needs.

Through her time at North York General, she has seen how the hospital is committed to supporting employees to provide high quality care. She’s proud to say she works for Canada’s leading community academic hospital, with a patient and family-centred approach to care.

Tested by the pandemic, but grateful for supportive colleagues

The best part of her work is the support she receives from her colleagues and educators. This was particularly true during the height of the COVID-19 pandemic when the ICU reached maximum capacity. It was an emotionally trying time, but being able to lean on her colleagues got her through the worst of times, for which she is forever grateful.

Giving back to support the hospital

In her spare time, you can find Alexandra buried in a mystery novel or tending to her many house plants. She admits the pandemic made her a bit of a ‘plant fanatic’ and she enjoys learning about and growing her plants at home.

Alexandra is a recent winning of the Staff Lottery. Like many of her colleagues, Alexandra takes part as a way to give back to the hospital and to ensure it has the most up-to-date equipment and programs to care for patients and the community.

Alexandra will be enjoying her winnings on her upcoming vacation.