The most rewarding part of my job is hearing directly from patients. I’ve heard them speak about how this is the best care they have received at any hospital.

I knew of North York General Hospital (NYGH) first as my mother’s place of work. I’d come to the premises to meet her after she finished her duties for the day as a nurse in the maternal unit.

15 years ago, I walked through the doors of North York General Hospital (NYGH). I had recently trained to become a nurse and was nervous about my new job.

Serving people. That has been the driving force through my work and life, and it is what I do as part of the inpatient food services team at North York General Hospital (NYGH).

Erica Donaldson is a Registered Nurse at North York General Hospital (NYGH) and the latest winner of the hospital’s staff lottery.