An unexpected act of kindness
Then something truly amazing happened. The paediatrics team came forward with an extraordinary act of kindness. They offered to care for my newborn until I recovered from COVID-19 and could go home. I took a moment to consider the offer, then accepted, knowing it was the best decision for me and my family.
The moment my daughter Liana came into the world, that joy I had longed for took hold of me. Thankfully Liana was healthy and safe, which gave me comfort and relief. Soon after, she was taken to the isolation room in the Steinberg Family Paediatrics Centre, while I was admitted to the Intensive Care Unit (ICU). I spent three days in the ICU then was transferred to the COVID unit to recover from the virus.
A caring first ‘home’
At the same time, Dr. Ronik Kanani, Dr. Giuseppe Latino, Child Life Specialist Esther Huang, and the nursing team in the Paediatric Centre cared for Liana in her first ‘home’. Nurses Zoë, Lisa, Christine and Donna bathed her, trimmed her nails, cuddled her and sang to her. Kendra, the lactation counsellor, helped express my milk and delivered it to the nurses who fed her throughout the day and night.
I’ve often heard that NYGH was a welcoming and caring place, but I never imagined that so many people would go to this much effort for me and my child. It was as though the entire hospital had wrapped its arms around us with a promise of care and compassion.
Liana is now a happy, healthy 15-month-old who is always on the go. When I look back at those early days, I’m struck by the fact that so many people, from so many different areas of the hospital, joined forces to deliver the kind of care that went way beyond medicine.