When Rita recently phoned the clinic with a concern about her mom’s bronchitis, Molly was booked in for an appointment the next morning. An assessment revealed that Molly needed to be admitted for further care – a process that the clinic helped expedite.
Rita was impressed by the organized care and saw yet another example of how NYGH staff go beyond care. “Her cardiologist, and other members of the clinic staff recently came to visit mom – just to check in,” she says. “We’re so grateful for their care, compassion and genuine concern for mom.”