FAQ
Check back soon for an updated list of frequently asked questions.
Registration questions
I’m having trouble registering online, logging in or editing my Participant Centre. What should I do?
We would be happy to help. Please contact us at Emily.McCormick@nygh.on.ca.
If you forgot your username or password, visit the Participant Login Page, click “Forgot username?” or “Forgot password?” and follow the instructions. You will receive an email that prompts you to reset your username or password.
If you enter the wrong password too many times, you will be locked out for 24 hours.
Do I have to be registered to participate in Rally 2024?
To participate in any of our run or walk events, you must be registered. Registration costs $30 and will be open until October 5th, 2024 at 8:45am.
Is there a registration fee?
Yes, the registration fee is $30 for all participants. With that you will get a Rally kit that includes your race bib, t-shirt, socks and bag!
Can I register on event day?
Yes, you can register on event day. We encourage you to register online prior to the event to ensure you receive a Rally kit and t-shirt!
I’ve already registered, but I can no longer participate in the event. What should I do?
We’re sorry that you won’t be able to participate. All registration fees are non-refundable and non-transferable.
Can I register more than one person at a time?
You can’t add another participant to an account. It’s easy to register on behalf of someone else. Once you’ve completed the registration process for one individual, simply select “I’d like to register someone else.” Please keep in mind that each new participant must register using a new email address (an email address that hasn’t already been used to register another participant). If you want a new registrant to become a member of your team, be sure to select “Join a team” when prompted.
Please note, this process also applies if you are registering your child(ren).
Can a Team Captain be changed after a team is formed?
Yes, as long as the new captain is already registered as a participant on that team. We would be happy to make that change for you — please send an email to Emily.McCormick@nygh.on.ca.
Can I be added to a team if I have already registered as an individual?
Yes. Simply visit your Participant Centre homepage, scroll to the bottom and select “Change team membership.” Follow the instructions from there. Be sure to know the name of the team you’d like to join or the team captain.
Can I form a team if I have already registered as an individual?
Yes, we will gladly help you make that change — please send an email to Emily.McCormick@nygh.on.ca.
When is the last day I can register?
You can register right up to the event day! We will have a team of volunteers registering participants the morning of the run. We will also be accepting donations on the day of the event.
Event day questions
Where and when is the event being held?
Rally 2024 will be held at G Ross Lord Park for a second year! We are so excited to welcome our community back for another year on October 5!
The event site opens at 7:30am for Rally kit pick up, followed by opening ceremonies at 8:45am.
The races will begin at 9:00am.
See you then!
Where and when do I pick up my Rally kit?
Rally Kit pick will take place at North York General Hospital, in Auditorium 1, located on the main floor, to the right of the main entrance.
We will be open on the following dates and times:
- October 2nd, 10am – 6pm
- October 3rd, 10am – 6pm
- October 5th, 10am – 6pm
Pick up will also be available the morning of the event at the registration table! Pick up opens at 7:30am.
If you are picking up for team members or family, please ensure you come prepared with their names.
Can I volunteer at Rally 2024?
Please submit your volunteer application on our website, under Event Details. Our volunteer coordinator will reach out to you! Thank you for your support!
Will there be coat check?
Yes, coat check will be located near registration, at the event site.
Is this event timed?
The event is being timed and your time we will posted here after the event.
Note- to guarantee that your race will be timed, you must be registered prior to the event date.
Will there be medals awarded?
Yes, medals will be awarded to all participants upon completion!
Donation questions
When I donate to or fundraise for Rally 2024, what am I supporting?
Participants for Rally 2024 will support NYGH’s area’s of greatest needs.
Will my supporters receive a charitable tax receipt?
Yes. Anyone who donates $5 or more online will receive a tax receipt via email. Those who make offline donations over $20 are also eligible to receive a tax receipt — please indicate on the Offline Donation Form whether each donor would like to receive one (see “Event Day Questions” for more information on offline donations).
Is North York General Foundation a registered Canadian charity?
Yes. Our Charitable Registration Number is: #888751245 RR0001. For more information, please visit nyghfoundation.ca.
Where can I mail/drop off donations that are in the form of a cheque?
Please mail your offline cheque or cash donations, along with the Offline Donation Form, to the Foundation by September 13, 2024.
Our mailing address is:
North York General Foundation
4001 Leslie Street
Toronto, ON M2K 1E1
If you are a NYGH staff member, you can also bring your offline donations (with form) to the Foundation in person. We are located at 1S-110 by the south elevators.
Offline donations must be entered as “offline gifts” in your online Participant Centre to be counted towards your personal or team fundraising total. All offline gifts must be confirmed by the Foundation to be included as part of the event fundraising total.
To whom should my donors make their cheques payable?
Please make all cheques payable to North York General Foundation.
Does the Foundation accept corporate matching donations?
Yes. In fact, we encourage you to ask your employer if corporate matching is available.
Can donors give anonymously?
Yes. Donors have the option to keep their name and/or gift amount anonymous. Please note that some donor information will still be given to the participant they supported, as well as to North York General Foundation for processing purposes.
Fundraising questions
What tools are available to help me fundraise?
Your Participant Centre has all the tools you need to help you in your fundraising efforts. We’ve provided pre-written emails for you to send to your network of friends, family, colleagues, classmates and neighbors. Use the messages “as is” or edit them as you see fit.
We have also included some fundraising tips under Event Details. Be sure to check them out!
How can I promote Rally 2024?
We encourage you to promote Rally in the Ravine on Facebook, Twitter and Instagram or any of your social media networks using our event hashtag, #Rally4NYGH. We recommend posting a link to your personal and/or team Fundraising Page, and when you reach new fundraising milestones, be sure to share your achievement badges.
When does fundraising close?
We will be accepting donations until October 12, 2024.
Will you be giving out prizes for top fundraisers?
Yes! For every $250 raised, you’ll be entered to win awesome prizes! Check out our Rally for Rewards page for more details.
In addition, we will have prizes for the top fundraiser, hospital team, and community team.
When will the fundraising prize winners be announced?
We will be announcing our top fundraising individuals and teams on October 28, 2024.
Is there a fundraising minimum?
There are no fundraising limits but we encourage everyone to raise as much as they can. Funds will support the areas of greatest needs. Participants who raise $250 will automatically receive a match from our Fundraising Boost Sponsor and be entered to win awesome prizes!
Tax receipting questions
When do I get my tax receipt for my Rally donation?
If you donate online, you will receive an electronic tax receipt within 30 minutes of making your donation. Offline donations will receive a tax receipt after October 21, 2024.
I made an online donation and I can’t open my tax receipt. What should I do?
Electronic tax receipts are sent in PDF format. If you do not have a program that will open a PDF, you will need to download the appropriate software. If you would like to receive your tax receipt by mail, please contact us at Emily.McCormick@nygh.on.ca
If I make a donation to my team, will I receive a tax receipt?
Yes. Please note that making a team donation will not count towards your individual fundraising total.
If I make a donation to myself, will I receive a tax receipt?
Yes.
Team questions
How do I create a fundraising team?
Create your team by registering online. Once you start the registration process by choosing your event 10K Run/Walk, 5K Run/Walk, or 1K Run/Walk, you can then select the “Start a team” option on the registration page. Proceed with the rest of the registration process.
How do I join a fundraising team?
You can then select the “Join a team” option on the registration page. If you’ve already registered as an individual, visit your Participant Centre homepage, choose profile and select “Change team membership.” Follow the instructions from there. Be sure to know the name of the team you’d like to join or the team captain.
How many people do I need to have an official fundraising team?
You can have as few as two people to form a fundraising team.